旅游英语口语情景对话:投诉酒店环境
网络2015-08-05 14:23
Mike is talking to the front desk about his complaint in this hotel.He wishes to change to a quieter room.
迈克正在前台和酒店经理对话,他想投诉一下并换一间清静的房间。
Mike:Excuse me.Who is the person responsible for handing complaints here?I would like to make few complaints.
迈克:你好。请问你们这里谁负责接受投诉?我想投诉一下。
Front Desk:I am the manager here.You can complain to me.How may I help you?
前台:我是这里的经理,您可以向我投诉。发生什么事情了呢?
Mike:Here is the thing.I was woke up by strange noises of the telephone several times last night.Even I unplugged it,it wouldn't stop beeping.I am also not satisfied with the housekeeping service in my room.So I want to change to cleaner and quieter room.
迈克:是这样的。昨晚上我好几次被酒店电话发出的奇怪声音吵醒。我把电话线拔出来,它还是不停哔哔地响。还有我房间里的卫生打扫得也不是很干净。所以我希望你们能给我换一间更安静整洁的房间。
Front Desk:I apologize for everything disturbing you.We will give another room to you right now.Please wait a moment.
前台:针对您说的情况,我向您表示歉意。我们马上给您换房间,请稍候片刻。
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