打电话进来

　　Is Yang there?

　　Is Yang around?

　　Hello, May I speak to Yang please?

　　Hello, Can I talk to Yang please?

　　听不清楚时

　　Pardon?

　　Excuse me?

　　I am sorry?

　　Say again?

　　Say what?

　　如果正是本人

　　This is he. (男的)

　　This is she.(女的)

　　This is XXX (你的名字) speaking.

　　You are speaking to him. (her)

　　You are talking to him.

　　如果是别人

　　Hold on.

　　I'll get him, Hold on please.

　　Hold on, let me see if he is here.

　　One moment please.

　　如果他正好不在

　　No, He is out.

　　No, He is not here.

　　May I take a message?

　　No, He is not in.

　　No, He is not available.

　　No, He just went out, he will be back in 30 minutes.

　　如果要找的人不在

　　Do you know when he will be back?

　　Do you know where he is going?

　　Do you know where I can reach him?

　　Do you know his office number? (or work place number)

　　被找的人不在时回答:

　　No, I am sorry, I don't know!

　　I have no idea.

　　Yes, his number is 123-456-489.

　　如果要留言:

　　May I leave a message?

　　回答:

　　Sure, go ahead.

　　Hold on, let me get a pencil and paper.

　　打错电话

　　Is this Wachovia Bank?

　　回答:

　　No, I am afraid you have the wrong number.

　　What number did you dial?

　　What number are you calling?

　　结束对话:

　　Thank you, have a good day.

（编辑：何莹莹）