iPhone6S自动关机:免费为问题手机换电池
人民网2016-11-23 10:19
Apple China will offer free battery replacement for certain faulty iPhone 6s that shut down unexpectedly.
针对之前出现的iPhone自动关机事件,苹果中国提出了解决办法,将免费给某些有问题的6S手机换电池。
Consumers across China have filed complaints on China’s microblog service Weibo, claiming their mobile phones unexpectedly switch off despite displaying battery levels over 50%.
之前中国很多消费者都在微博上表示了抱怨,声称他们的iPhone手机在电池电量还有一半以上的时候就自动关机了。
China Consumer Association earlier last week sent a letter to Apple, requesting that it clarify the reason.
上周早些时候中消协向苹果公司发去了一封信函,要求他们解释原因。
Stressing the issue is not safety-related, Apple China said in a statement Monday morning that the unexpected power-off only affects handsets with certain serial numbers. It agreed to replace the batteries of faulty iPhone 6s manufactured between September and October 2015 free of charge. Other models with the same problem are not included in the current replacement plan.
苹果中国本周一早上发表了一份声明,强调这一事件不是安全问题,并且表示称只有某批次序列号的手机才出现了自动关机的问题。苹果中国同意对在2015年9月到10月之间生产的iPhone 6s手机免费更换电池。其他出现同样问题的机型不包括在目前的更换计划内。
Consumers can check whether they qualify for free battery replacement at any Apple store or authorized reseller, the company added.
消费者们可以在任何苹果专卖店或授权经销商那里检查自己的手机是否符合免费更换电池的资格。
(编辑:何莹莹)
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