七. 投诉信

　　〖好句背诵〗

　　1. Taking into account all three factors above, I request that the company should have a change of it for me as soon as possible.

　　考虑到以上的三个因素，我要求公司要为我尽快换一个新的。

　　2. But we are regretful to find that it cannot work normally.

　　但是，我们很遗憾地发现它不能正常地工作。

　　3. Your prompt attention and early reply will be appreciated.

　　感谢您即时的关注和及早的回复。

　　4. I am waiting for a reasonable explanation and expecting an early reply.

　　我在等待一个合理的解释，并期待及早回复。

　　〖满分佳作赏析〗

　　假如你是李华，昨天在商场购买了一台电风扇，回家后发现它不能运转。你回到店里与营业员交涉时，该营业员对你的态度恶劣，对你提出的问题不予受理。请你为此向经理写一封投诉信。

　　Dear Manager,

　　I feel sorry to trouble you but I am afraid that I have to make a complaint.

　　Yesterday I bought an electric fan in your shop, but when I got home and turned it on, it didn't work. So I took it back and talked to the assistant about the problem. To my surprise, instead of helping me solve the problem, the man, in a rude manner, refused to examine it.

　　Generally, your shop is well-known for good service and that is why I bought the electric fan in your shop. I was really upset to find that such a thing should have occurred in your shop.

　　I am waiting for a reasonable explanation and expecting an early reply.

　　Sincerely yours,

　　Li Hua