人多得要命!

　　What a crowd!

　　It's so crowded!

　　What a big crowd!

　　商店几点开门?

　　When does the store open?

　　When does the store open? (商店几点开门?)

　　It's closed today. (今天休息。)

　　When do you open?

　　What time do you open?

　　How soon does it open?

　　What time does the store open?

　　When do the doors open?

　　商店几点关门?

　　When does the store close?

　　When does the store close? (商店几点关门?)

　　We close at seven. (7点。)

　　What time does the store close?

　　When is closing time? (几点打烊?)

　　我们11点才开门呢。

　　We won't open until eleven.

　　We won't open until eleven. (11点才开门。)

　　That late? (那么晚?)

　　It opens at eleven. (11点开门。)

　　From eleven. (11点开始。)

　　Our business hours begin at eleven. (我们11点开始上班。)

　　卖鞋的专柜在哪儿呀?

　　Where's the shoe department?

　　Where's the shoe department? (卖鞋的专柜在哪儿呀?)

　　I'm lost, too. (我也糊涂了。) *department store “商场”。

　　Where can I find the shoe department?

　　Where is the shoe department located?

　　It's on the third floor. 在3楼。*on the...floor是“(楼的)……层”。美国的1楼是the first floor，2层是the second floor。英国的1楼是“the ground floor”,2楼是“the first floor”，两种说法相差1层，所以要注意。

　　Going down? 是往下? *乘坐电梯时向对方询问“是下楼吗?”，如果问“是上楼吗?”可说Going up?。

　　你找什么呢?

　　What are you looking for?

　　What are you looking for? (你找什么呢?)

　　The shoe department. (我找卖鞋的柜台。)

　　请按8楼。(乘电梯时)

　　Eighth, please.

　　The eighth floor, please.

　　欢迎光临。

　　May I help you? *顾客走进商店时，店员经常一边说May I help you?，一边走近顾客。

　　Can I help you?

　　What can I do for you?

　　How may I help you?

　　我想买件套装。

　　I'd like a suit. *I'd like 是I would like的缩写，表示希望“我想要……”，比I want的语气更客气。

　　我在找一种……包。

　　I'm looking for a ... bag.

　　I'm looking for a black, leather bag. (我在找一种黑色的皮包。)

　　How's this? (这个怎么样?)

　　我只看看。

　　I'm just looking. *没有特别想买的意思时，可以这样回答店员。

　　Just looking.

　　Just browsing.

　　I don't need any help.

　　I'm just browsing.

　　No just yet. (还不需要。)

　　您有什么需要帮助的尽管说。

　　If you need any help, let me know. *这是店员对顾客常用的一种说法。

　　这双鞋真漂亮!

　　These shoes are great!

　　These shoes are wonderful.

　　买这个吧。

　　当谈到购物时别忘拿receipt(收据)上面有Exchange and refund policy：90day exchange，30day refund with tags.